After receiving a crazy high water bill, I called Crew to see if they could inspect our plumbing to make sure we didn't have any hidden leaks. They managed to squeeze me in the same day, which I really appreciated since I wanted to address the issue quickly in case there was a serious problem. The gentlemen from Crew were courteous and professional, and did not at all seem rushed to finish up and get out even though they came after hours. They did a thorough job inspecting everything and even showed me how to check the meter for signs of leaks myself. They really went above and beyond. I would recommend them to anyone!
Positive: Professionalism, Quality, Responsiveness, Value
I don't usually bother to write reviews but these guys are amazing! Kevin installed a new toilet for me that I bought from Lowes. It turned out that the toilet was damaged and had a leak so he came back to try to fix it. When it couldn't be fixed I bought a new one and he came over to take out the defective one and install the second one even though he had already put in a full day's work somewhere else--all for the original installation price. In the past, Kyle (Kevin's son) has helped me out with other stuff and he was equally wonderful. I think this is the first time I've worked with plumbers that I have absolute trust in--I know they will do a great job and they won't try to get me to do unnecessary work or pay more than I have to like some folks I have hired in the past. They are just sincerely nice guys (a father/son team) who take pride in their work. I can't recommend them enough--if I could give them more stars I would.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The crew was terrific. Thorough, careful, cheerful and extremely professional. I wish I had more things that need repair or replacement. I'd call them in a New York minute.
Kyle did a wonderful job. The crew was great at keeping us up to speed with when things were running behind. Good communication and great work done.
The rep was friendly professional and knowledgeable. I felt secure with him doing the work.
Great service. Although there was a fee for coming on the weekend, pricing was reasonable and problem solved. Everything was explained and very professional. I really appreciate getting done on a Sunday. If only the City had been as responsive. Advice? Never use email or the City of Columbia web portal. That system is broken. Always call in the issue.
I had a water connection line extended to a location in my house where I am placing a second refrigerator. I received an appointment within three days, and the plumber (Kyle Tidwell) did an estimate and performed the work on the same day. He did a superb job, including cleaning up the affected areas afterwards, as some pieces of drywall had to be removed to extend and connect the line. He was prompt, courteous as well as efficient throughout.
Kyle was very professional. He arrived in a timely mannered and had my leaked fixed in no time for a reasonable price. 10/10 will use again.
I needed emergency service. Kyle came out at night, fixed my leak and charged me a reasonable fee for the work. He was confident, capable and a joy to work with. If I ever need a plumber again I will definitely call Crew...
Kyle was so kind and helpful. Helped me identify the problem and the causes. Very prompt as well!!
Kevin and Kyle were the best plumbers I've ever had!!! They were very punctual, knew just what the problem was and how to solve it. They got me fixed in no time. Very polite and courteous. They have the best people and service in town!!! I highly recommend this business!!
Very flexible with hours they can come by. Good pricing and excellent service. Really nice and knowledgeable staff. Would definitely recommend!
From the time Erin answered the phone after hours on a Sunday to the time Kevin left having spent three hours correcting our issue it was an awesome experience. Will definitely use Crew again!
Very impressed with Kevin and Kyle. They fit me into their schedule the day I called and were very knowledgeable and friendly. Fixed the issues I was having and were happy to answer questions about other potential problems.
Definitely the best when it comes to anything plumbing related. before he left, the guy made sure to clean up the place thoroughly. Always know how to make customers feel valued. They always do a good job.
Crew plumbing was great. Called me back just to check on me. Fixed my low pressure problem fast. Reasonably priced too!
We had a horrible smell coming from under the house and Crew Plumbing came out after hours and replaced a leaking Sewer line that night! It was an emergency call because we had family arriving in the AM so they did what they needed to do to get the job done. Thank you Rodney, Kevin, and Mike for a job well done. I would highly recommend this Crew to anyone in need of plumbing services.
Crew plumbing replaced my garbage disposal and cold water shut off valve for my washing machine. They were easy to get in contact with and had a very quick response time. Kevin and his assistant were very polite and professional. They worked very efficiently and did a great job. I recommend their services and will definitely use them again.
Informed them of my problem with my hot water heater and within 24 hours they were at my house inspected, quoted price on parts and labor, retrieved parts and repaired within 2 hours. Shout out to Kevin for his professionalism! Highly recommend if you need any plumbing work done.
Kevin and his helper were awesome. They went above and beyond to fix my problem even though the initial fix didn't entirely correct it. I found them through a google search and chose them because of the plethora of 5 star reviews and I am so happy I did. I will never call another plumber in town. Thanks guys.
So I accidentally broke off a capped water line in my kitchen. And as result of that, water spouted nearly to the ceiling began flooding my house at 5:15 this evening. I frantically dug through the tool box for the water key for the meter. Then I called Crew Plumbing as my neighbor recommended and by 7:15, the plumbers had come and fixed plumbing issue and left. They were prompt, professional, and affordable to boot.
Had a great experience with Crew Plumbing. We had a new requirement given to us by our homeowners insurance to get an inspection done on our pipes despite our house being less than 10 years old and not having plumbing issues. Crew was one of the few companies that answered the phone immediately when called and were able to provide information and ended up having somebody come see us as soon as our schedule. Courteous and professional from start to finish. Almost forgot to mention that Erin (forgive me if this is misspelled) was awesome.
I tried to replace my tub drain and it ended up being corroded and falling apart with the lower part stuck in the drain shoe. Rather than risk damaging the pipes and ending up with a huge problem, I decided to call Crew Plumbing and boy am I glad I did. First, I called around 5:30pm on a Friday expecting to wait until Monday for a plumber to show up. They were at my house within an hour (!) and had the old drain removed and the new one installed 30 minutes later. Kevin and his apprentice (Anthony I think) were incredibly polite, professional, and efficient. Having tried several plumbers in the area previously with less than stellar results, this was a fantastic and surprising experience. I found my new go-to plumbing service.
I was in a panic this afternoon with a burst pipe in my kitchen and no knowledge of where to shut it off. I called Crew as I was trying to stop the flow of water and they sent Kevin over so quickly. He got it all taken care of! Biggest relief of my life and so professional and quick. THANK YOU!!!